Exemplary Customer Service: How Can You Provide It?

2023-11-10T11:43:32-05:00

By Mary Walker Forty years ago, I began my dedicated career in customer service. My mission was the successful dispensing of frozen dairy goods to a demanding, often unruly public. More specifically, I scooped and served ice cream. Back then, seamless customer service meant understanding our products, being able to accurately describe each, taking an order [...]